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Office Services Site Manager/Facilities Manager

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Merrill Corporation Seattle, WA 98101
United States

Office Services Site Manager – Seattle, WA

Job Description

Merrill Corporation is seeking a dynamic Site Manager for one of our locations in Seattle, WA. The ideal candidate for this position will have experience managing people over several shifts, with a strong knowledge of copy, mail, fax, scan, supplies and hospitality services.

All candidates should possess previous experience in a comparable position with management responsibility.

RESPONSIBILITIES

- Extensive client interaction with primary focus of achieving and surpassing client service goals.
- Responsible for managing the day to day operations of a site at the most efficient level. This will include assignment of jobs, scheduling of staff, monitoring timely completion of jobs.
- Monitors work in process to assure it conforms to client instructions, production and quality standards, paper use and waste.
- Follows up with customer upon completion of jobs for quality assurance purposes.
- Coordinates complex customer jobs.
- Performs personnel supervisory responsibilities including selection, appraisal, review, discipline, termination, job assignments. Recommends salary changes, promotions, transfers.
- Orients and coaches staff
- Develops process improvements and identifies opportunity for service enhancements.
- Establishes and implements standard procedures for site operations.
Requirements
- High School diploma required. Bachelor's degree preferred.
- Solid understanding of reprographics, procedures and equipment capabilities.
- A minimum of 2-3 years experience in document processing services for a law firm preferred.
- A minimum of 2-3 years previous management experience in a related field required.
- Extensive client interaction with primary focus of achieving and surpassing client service goals.
- Ability to multi-task and change priorities as needed.
- Proven ability to handle stressful situations and deadline pressures.
- Proven ability to problem-solve.
- Strong and effective decision making skills necessary to prioritize workload, assign staff, etc.
- Writing and verbal communication skills adequate for client communication.
- Basic financial analysis and math skills required for budgeting, payroll, etc.
- Proven customer service skills required in order to create, maintain and enhance customer relationships.
- Must be able to communicate and interact effectively with multi-functional and diverse backgrounds

To help you succeed we provide a competitive benefits package including: 401(k), vacation, medical, dental, life and disability. Join our management team and be part of our growing business!

All candidates must pass pre-employment drug screening and criminal background check

If you would like to be considered for this opportunity please send your resume to Jay Wright at [email protected]om.

Location

Merrill Corporation Seattle, WA 98101
United States