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Inside Sales/Customer Service

Company/Contact: 
3TIER Seattle
United States

3TIER, a leading provider of renewable energy information services, invites applications for a full-time Inside Sales/Customer Service person at its downtown Seattle headquarters. Our services include real-time forecast and assessment products for the solar, wind, and hydro renewable energy industries. 3TIER provides a dynamic and challenging work environment, with innovative and engaging user interfaces, large data sets, and a talented and impassioned team of developers and scientists.

Successful candidates will have sales/marketing experience, excellent customer service skills, and have an interest in renewable energy science. To learn more about us, please visit http://www.3tier.com.

Essential Duties and Responsibilities:
• Receive (by telephone, website, email) requests for quotations, orders, and lead times from customers.
• Make quotations on standard items, write orders, and relay pertinent order information to customers.
• Coordinate with other departments in handling purchase orders and providing service to customers.
• Pass incoming sales leads and requests to appropriate Business Development representatives.
• Follow up with Business Development reps and work Salesforce (CRM) to track and qualify leads.

Qualified candidates will have the following:
• High school diploma or equivalent, plus one year of training.
• One year in an entry-level marketing/sales job.
• Demonstrated knowledge of sales processes and ability to deal with customers.
• Typing skills, proficiency with Microsoft Office Suite (Word, Excel and PowerPoint) and some knowledge of CRM required.

Pay, Benefits & Work Schedule:
This is a full-time position in Seattle, WA with competitive compensation and benefits.

Application Requirements
For immediate consideration, please apply online at www.hrpmsi.com/jobs/iscs.htm.

3TIER is an Equal Opportunity Employer and is committed to and promotes workforce diversity.

Location

3TIER Seattle
United States